PROMIS
PROMIS – the Patient Records and Outcome Management Information System – is BC’s province-wide integrated registry and clinical information system for health professionals treating kidney disease and transplant patients. It is a “first-in-kind” system and unique across Canada.
Because PROMIS is a complex information system and plays a vital role in evidence-based kidney and transplant care, it requires a fairly extensive team to manage it:
- Their roles include maintaining and updating the system to answer inquiries and meet the needs of the care teams and researchers it serves, ultimately meeting the needs of patients.
CTR
Canadian Transplant Registry
National
CORR
Canadian Organ Replacement Registry
National
Ministry of Health
Provincial
Vital Statistics
Provincial
- Provincial Longitudinal History
- Dialysis Scheduling
- Transplant Immunology
- Med Red, Adjudication
- Registries
- Funding Allocation
- Advanced Care Planning
- Etc.
VPP
NHA
FHA
IHA
Private Services
VIHA
PHSA
Patients
More About PROMIS
- Provides many unique functions related to kidney care and is complementary to existing health authority Electronic Medical Records, although there may be some overlap in information.
- Has varying degrees of integration with all regional health authority systems, provincial data sources, and national systems like the Canadian Transplant Registry.
PROMIS Essential Element Domains & Use/Impact — High Level Summary
Not exhaustive/detailed list
High Level Summary
Provides real-time, accurate data to support a broad range of functions, all of which are focused on two key outcomes:
- Better health for people with kidney disease
- Best use of health-care resources
Touches every aspect of care and is used by/and supports health-care providers, program administrators, finance, and research, with more than 1500 active users
Supplies necessary links to national registries and is a critical link for life support care for more than 21,000 kidney patients and almost 6,000 solid organ transplant recipients in 98 units/clinics across the province
Supports a number of important functions, including:
- Funding
- Clinical Care
- Patient Transitions to different treatment modalities (e.g., from dialysis to transplant)
- Outcomes reporting
- Provincial coordination of care
Evolving to Meet New Needs
PROMIS was first launched in 1998 and has evolved and expanded, adding support for additional programs and new features to meet changing needs. This includes an innovative Emergency Management module that gives the regional renal programs tools to assist in managing in emergency situations such as floods or wildfires. For those who need to organize and evacuate in-centre patients to alternate dialysis sites or assess impacted home therapies patients based on a map view, the PROMIS Emergency Management module can help.
Dedicated Technical Support
Rather than contacting a health authority IT Help Desk for technical support, users of PROMIS have a dedicated support and training team to assist with any PROMIS issues.
Helpdesk Support is the part of PROMIS that provides technical and administrative support to our end users. Our team is composed of individuals who specialize in ongoing project implementation and tasks as well as troubleshooting day-to-day tasks. If you need your PROMIS account set up, forget your password, or have general questions about training or using PROMIS, call us.
The support team is open Monday through Friday between the hours of 8AM and 5PM (excluding statutory holidays).
After hours support is available for urgent requests by calling 778-873-0483.
- Toll Free: 1-855-806-8868
- Lower Mainland: 604-806-8868
- Email: promis@bcrenal.ca